992bet Terms and Conditions — Please read carefully before use

992bet is an internationally licensed online gaming platform offering a wide range of entertainment gaming services, including Live Casino, slots, fish games, bingo, and Sports Betting.

Although these Terms and Conditions are written in Bengali, the English version shall prevail in the event of any conflict. 992bet reserves the right to modify, add to, or remove any part of these terms at any time.

The following requirements must be met to register on 992bet:

• You must be at least 18 years of age
• All information provided at registration must be accurate and truthful
• Each individual may operate one account only
• Only one account may be opened per mobile number
• Your account password must be kept strictly confidential and must not be shared with anyone
• Any suspicious activity on the account must be reported to 992bet immediately

Providing false information at registration or attempting to create multiple accounts will result in immediate closure of all associated accounts and possible forfeiture of any balance.

992bet strictly prohibits anyone under the age of 18 from using the platform. This is a core policy and no exceptions will be made.

992bet may request a copy of your national ID or other government-issued identification for age verification at any time. If verification is not completed within the specified period, your account may be temporarily suspended.

992bet currently accepts deposits via Mobile Banking, Nagad, and Rocket. The following rules apply to all deposits:

• You must use a mobile banking account registered in your own name when making a deposit
• Deposits from another person's account or a borrowed account are not accepted
• The minimum deposit amount will be specified in your user dashboard
• Successful deposits are credited to your balance instantly
• If a deposit is delayed for any reason, please notify the support team
• Third-party payments are never accepted

992bet reserves the right to reject or suspend any deposit that appears suspicious or in violation of our policies.

The following conditions apply to all withdrawals of winnings on 992bet:

• Withdrawals can only be made to a mobile banking account registered in your own name
• Withdrawals are typically processed within 3 to 5 minutes
• Identity verification may be required for large withdrawal amounts
• To withdraw bonus funds, the applicable wagering requirements must be met
• Withdrawing while a bonus is active may result in the bonus being forfeited
• Daily and monthly withdrawal limits may apply

If a withdrawal request is declined, please contact our support team for clarification. Our team will assist you as quickly as possible.

All bonus offers on 992bet are subject to specific terms and conditions. Each bonus carries its own set of requirements, which are detailed on the promotions page.

• The welcome bonus is available to new members only — redeemable once on your first deposit
• Each bonus has a specific wagering requirement (WR) that must be met before a withdrawal can be made
• Not all games may be available to play with bonus funds
• Bonuses have an expiry date — any unused bonus will be cancelled automatically once it expires
• The same bonus cannot be claimed more than once
• If bonus abuse is found, all related winnings will be voided

The following rules must be observed while playing games on 992bet:

• All game outcomes are determined by RNG (Random Number Generator) technology, ensuring complete fairness
• If a technical error occurs during a game, the result of the affected round may be voided
• If your internet connection drops during a game, any active bets will be settled based on the circumstances at the time
• In live games, the dealer's decision is final
• Official scores and results are considered final in Sports Betting
• Any disputes regarding a game outcome must be raised within 24 hours

992bet reserves the right to modify the rules of any game. We will endeavor to provide advance notice of any such changes.

The following activities are strictly prohibited on 992bet and will result in immediate account closure:

• Creating multiple accounts to collect bonuses
• Fraudulent or deceptive financial transactions of any kind
• Using the platform to launder money or conceal the source of illegal funds
• Exploiting technical glitches or bugs to gain an unfair advantage
• Attempting to gain unauthorized access to another user's account
• Using automated bots or software to play games
• Harassing or abusing other users

992bet reserves the right to temporarily or permanently suspend any account in the following circumstances :

• If evidence of a breach of the terms and conditions is found
• If identity verification fails or false information is found to have been provided
• If suspicious financial activity is detected
• If the account has been inactive for an extended period
• At the user's own request
• As required by legal obligations or government directives

Users are generally notified before an account is closed; however, in cases of serious violations, the account may be closed without prior notice. If you wish to close your own account, please contact our support team.

992bet is committed to responsible gaming. We want our users to enjoy gaming as entertainment, not let it become an addiction. To support this, we provide the following:

• Set your own daily, weekly, or monthly deposit limits
• Self-exclusion option for a set period of time
• Gaming time tracking and limit setting
• Referrals to professional support organizations provided when needed

If you feel you may have a gaming problem or are showing signs of addiction, please contact our Responsible Gaming Read the page or contact our support team.

992bet takes the privacy of your personal information very seriously. Your data is stored and used in accordance with our Privacy Policy.

• Your information is secured with SSL encryption
• Your information is never sold or transferred to third parties
• Only the information necessary to provide our services is collected
• Users will be notified if their information is required to be disclosed due to a legal obligation

For more details, visit our Privacy Policy View the page.

992bet reserves the right to amend these Terms and Conditions at any time. When changes are made:

• A notice will be published on the site prior to any significant changes
• Updated terms take effect from the date they are published
• Continued use of the platform after changes take effect will be considered acceptance of the updated terms
• If you do not agree to the updated terms, you may request to close your account

The date of the last update will be shown at the top of this page. We recommend checking this page regularly.

If you have any dispute or complaint, please contact our support team in the first instance. We take all complaints seriously and will work to resolve them fairly.

• An initial response will be provided within 48 hours of a complaint being submitted
• Complex matters will be resolved within a maximum of 7 business days
• If you are not satisfied with the support team's decision, you may escalate the matter to senior management
• 992bet's decision is final in the resolution of all disputes

These Terms and Conditions are governed by international gaming law and the regulations of 992bet's licensing authority. In the event of any legal dispute, the jurisdiction of the licensing authority shall apply.

Users are considered to be using this platform voluntarily and are responsible for being aware of the laws in their own country. 992bet does not accept liability for users in jurisdictions where gaming is illegal.